Support
Frequently Asked Questions
Find answers to common questions about Bollinger Academy, our platform, and how it works.
Bollinger Academy is an AI-powered financial news intelligence and education platform. We aggregate news from dozens of reputable sources, use AI to summarise and categorise articles, and provide economic context dashboards and research tools. Our platform is designed for business professionals, researchers, and anyone who wants to stay informed about global financial news and economic trends in an efficient way.
Depending on your plan, you get access to: AI-summarised news from 50+ sources, a market context dashboard with economic indicators, downloadable research reports, news analytics tools, an AI report generator, and an AI research assistant. All plans include 1 year of full access from the date of purchase. Visit our Plans page for a detailed feature comparison.
No. Bollinger Academy is not financial advice. Our platform is strictly for educational and informational purposes only. We provide news summaries, economic data, and research tools to help you stay informed. We do not provide trading signals, investment recommendations, or personalised financial guidance. Always consult a qualified financial professional before making any financial decisions.
After completing your purchase, you will receive an email with your login credentials and a link to the members area. You can also access it by logging in to your account on our website and navigating to the Members Dashboard. Access is instant — there is no waiting period after payment is confirmed.
We offer a 30-day money-back guarantee on all plans. If you are not satisfied with the platform for any reason within 30 days of purchase, contact us and we will process a full refund. After 30 days, refunds are provided at our discretion on a pro-rata basis for unused time. Please see our Terms and Conditions for full details.
Yes! You can upgrade from Essentials to Professional or Masterclass at any time. You will only pay the difference between your current plan and the upgraded plan. Contact our support team to arrange an upgrade, and we will apply a pro-rata credit for your existing subscription.
We aggregate news from over 50 reputable sources including Reuters, Yahoo Finance, MarketWatch, CNBC, BBC Business, Financial Times, and The Economist. Our economic data comes from official public sources including the Federal Reserve Economic Data (FRED) system, central bank publications, and government statistical offices. All sources are clearly attributed in our platform.
Our news feed is updated continuously throughout the day as new articles are published by our source outlets. Economic indicators are updated as new data is released (typically monthly or quarterly depending on the indicator). Research reports are published weekly. The AI summariser processes new content every 30 minutes.
Yes. All payments are processed through industry-standard, PCI-DSS compliant payment processors. We never store your full card details on our servers. Our website uses SSL encryption (HTTPS) to protect all data in transit. We accept all major credit and debit cards including Visa, Mastercard, American Express, and more.
We accept all major credit and debit cards (Visa, Mastercard, American Express, JCB, Discover, UnionPay). We also support PayPal and other digital payment methods. All transactions are processed in USD.
Our plans are one-time payments for 1-year access, so there is no recurring subscription to cancel. Your access simply expires after 12 months. If you wish to stop using the platform before your year is up, you can request a refund within the first 30 days under our money-back guarantee. After 30 days, you retain access for the remainder of your subscription period.
Bollinger Academy is designed for business professionals, researchers, consultants, journalists, students, and anyone who needs to stay informed about global financial news and economic trends. Whether you work in finance, consulting, media, government, or academia, our platform helps you save time by providing AI-curated summaries and analysis of the news that matters.
We are currently developing team and enterprise plans with multi-user access, admin dashboards, and custom reporting features. If you are interested in a team licence, please contact us with details about your team size and requirements, and we will be happy to discuss options.